Pre-order the exclusive RENJUN x MOOMIN plushie now

Where can I buy it?

Go to your relevant purchase link below. Please note that this is a pre-order, and your plushie will be shipped 60 days after purchase.

The plushie is not available in any physical store anywhere in the world. You can only buy it through the links on this page - any other link is fraudulent. 

BUYING FROM CHINA

Use the QR code (save it to your album, and scan using the Taobao app):

Product listing on Tmall (in Chinese): https://e.tb.cn/h.8tae8XBAFu1eC1J?tk=LlEqT849T60

BUYING FROM THE REST OF ASIA (excluding Indonesia)

Alipay

Alipay link in English: https://codeapp.alipay.com/s/EJKOebk81QI

Taobao 

Taobao link in English: https://e.tb.cn/h.8skx9CUkQyNLqdw?tk=4xMWT84MLrC

If you don't have Alipay:

1. In App Store or Google Play, search for "Alipay", download the app, and grant all required system permissions.
2. Complete the registration with your local phone number and add a credit or debit card to the app.
3. Open this link in your browser and click “Open Alipay”.
4. Click the Translate button to translate the content to English, if needed.
5. Choose “Agree to the agreement and link” to enable Alibaba cross-border purchase.
6. Set up your delivery address and place the order.
   

BUYING FROM INDONESIA, EUROPE, THE UK, OR THE US

Product listing (International Moomin Shop): https://shop.moomin.com/products/special-edition-plush-toy

 

Frequently Asked Questions

How much does it cost?

50 USD/RMB 338, excluding shipping costs. Please note you are responsible for any additional taxes or customs fees that may occur.

What is the plushie like?

It is a soft Moomintroll holding a heart with RENJUN's autograph on it, with a certificate of authenticity hangtag. This is the only official RENJUN X MOOMIN plushie in the world, and you can only get it through the purchase channels shared here.

How many plushies are there?

There is a limited number of plushies, and there will not be any more once they are sold out.

Can I order more than one plushie?

No, there is a limit of one plushie per purchase.

Are the plushies numbered?

Yes, each plushie is numbered. The number is featured in the hangtag. You cannot choose which number you buy.

When will I receive the plushie?

As this is a special production, the orders will take about 60 days to be processed and shipped. Please do not contact customer service about receiving your plushie until this period has passed.

Can I resell my plushie?

No, you are not allowed to resell the plushie. Please also keep in mind that there are no other official RENJUN x MOOMIN plushies being produced anywhere else.

Who do I contact if I have issues with my order or delivery? What if I want to return my order?

For customers buying from Asia (excl. Indonesia), please contact:

• The online consumer service from the Alipay order page.
• The online consumer service from Taobao/Tmall Official Moomin flagship store.
• Or send an email to business.china@euroeat.com and provide your order ID and a screenshot of the order page.

For customers buying through the International Moomin Shop, please contact:

• hello@moomin.com, or
• Read these FAQs. 

Learn more about this collaboration on Moomin.com.