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We hope that you are delighted with the Moomin products that you have ordered. If, however, any items supplied by us did not suit your needs and were not custom-made or food items, you may return them. You must advise us in writing within fourteen days of delivery and then return the goods in perfect condition. It is the customer’s responsibility to ensure that the goods are returned to us in perfect condition and to pay for the return delivery costs. Please contact our customer support, and they will help you. We want happy customers and will always try to help you!